CODE OF GOOD PRACTICE FOR REPRESENTATIVES

1. Representatives are expected at all times to conduct themselves with integrity and in a manner that will reflect positively on the image of their profession and of Maritime Greenwich College as reliable and honest providers of high-quality education and training.

2. Representatives are expected to promote themselves and the College in a professional and ethical manner and should ensure that their activities reflect best practice and demonstrate fairness, consideration and objectivity in their actions.

3. Representatives are expected be honest in communicating information about themselves, the College and potential students in published, oral or any other form. They should not knowingly or by a failure of professional standards provide or disseminate false, incomplete or misleading information.

4. Representatives are expected to promote themselves and the College fairly and without recourse to unfavorable or negative comparisons with other institutions.

5. Representatives are expected to act at all times in the best interests of students, prospective students and the College. They shall offer advice and counseling and provide information to students and their parents, where appropriate, in a manner consistent with this principle.

6. Representatives are expected to conduct themselves with due regard to the regulatory conditions in the market(s) in which they operate. They shall comply with all applicable national laws and industry regulations.

7. Representatives are expected to conduct themselves with due regard to the need for transparency and openness in all their dealings, both with their clients and the College.

8. Representatives are expected to be alert to ethical dilemmas and potential conflicts of interest and seek guidance or objective advice for clients if such situations arise.

9. Representatives are expected to show appropriate sensitivity to and respect for other cultures and value systems and should not discriminate or tolerate discrimination on the part of others on the basis of ethnic or national origin, gender, sexual orientation, religion, disability or age.

10. Representatives are expected to abide by the College’s “Code of Good Practice for Representatives" and to refer any complaints arising from the service of representatives to the College.